IAQ Training

Customer Service Mistakes in the Indoor Air Quality Industry

Does Your IAQ Business Get Thumbs Down for Service? No matter how great your company's product or service is, if your customer service skills are lacking, it won't make much difference. This is especially true in today's economy, as struggling business owners need every possible advantage over their competition. Unfortunately, far too many business owners make the same mistakes over and over agai...
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Indoor Air Quality Tips for Winter

Poor indoor air quality can cause a multitude of problems, no matter what the season. But when winter comes, we start spending even more time inside and the illnesses start circulating. This means that the quality of your breathing air becomes even more important! According to the US Environmental Protection Agency (EPA), poor indoor air quality can cause or exacerbate: Asthma, allergies, and...
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The First Step to Success in the Mold Industry: Invest in Yourself

We started NORMI™ because we are passionate about keeping the mold industry up-to-date and effective. Mold assessors and remediators need to be aware of the latest technology and standards of practice to be able to provide the top level of service, and keep the homeowner protected. Not only that, but being well-trained and certified is the first step to being extremely marketable. The educated c...
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