training

Customer Service Mistakes in the Indoor Air Quality Industry

Does Your IAQ Business Get Thumbs Down for Service? No matter how great your company's product or service is, if your customer service skills are lacking, it won't make much difference. This is especially true in today's economy, as struggling business owners need every possible advantage over their competition. Unfortunately, far too many business owners make the same mistakes over and over agai...
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Earthquake Doesn’t Stop Training

Abita Springs, LA NORMI, the National Organization of Remediators and Mold Inspectors, conducted its first Virginia Mold Licensing class in Alexandria last week between an earthquake and impending Hurricane Irene. The successful training provided three days of mold training for professionals who were intere...
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TRAINING & CLASSES